Customer Sales Advisor - United Kingdom - Domestic & General (D&G)

Domestic & General (D&G)

Verified Company

United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

New Year, New Start

Join D&G in January Customer Sales Advisor - Sky Outbound

Competitive salary:
£21,500 per year + Average Bonus Earnings of £6,000 per annum and Free Sky TV

Contract:
Permanent, full time with fixed weekly shift patterns

Location: 100% Homebased, can be located anywhere in the UK

Who we are
We are Domestic & General.

We're a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Sales Advisors for our
Sky Outbound department - a fun environment, focused on delivering outstanding sales performance through excellent customer service.

The role you'll do
As a Customer Sales Advisor in the
Sky Outbound team, you'll be an ambassador for the market-leading Sky brand

Day-to-day, you'll:

Make outbound sales calls to Sky's warm customer base and sell them Sky Protect products.
Use your expert knowledge and brilliant communication skills to share the product benefits and find the solution that's right for customers.
Build rapport with customers, get to know their individual needs and put their interests first.

What else to expect:

In a 3week training programme you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
This department has shift patterns based on a 37.5hour contract, between the opening hours below.
Two weeks of: Monday
Thursday 11:00 20:00 and an early finish on a Friday working 9:30 16:00
Two week of: Monday
Thursday 09:30 18:30 with an early finish on a Friday working 09:30 16:00
Working from home remotely
We'll provide all the equipment you need, but you must have broadband access.

The experience and skills you need

A solid background in targeted sales or customer service
A driven mindset with strong sales skills and a love for hitting targets
Proven experience of working autonomously or in a homebased position
Great communication skills you're at ease building rapport, listening to customers and demonstrating empathy when needed
A team player committed to creating an excellent customer experience
Unflappable and resilient attitude to juggle tasks and bounce back quickly

How you'll be rewarded

Average bonus of
£6,000 per year
33 days' annual leave (including bank holidays), with the option to buy 5 additional days each year
Save money at hundreds of retailers with our employee discounts
Discounted gym membership, online workout sessions, culinary classes and other fun activities
Regular incentives, with amazing prizes up for grabs
Investment in your career development through ongoing coaching and clearly defined opportunities to work towards