Patient Administrator - High Wycombe, United Kingdom - InHealth Group

InHealth Group

Verified Company

High Wycombe, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

We are looking for a Patient Administrator to join our Endoscopy team on a Full Time basis, at our Endoscopy unit in Romford.

As a Patient Administrator with InHealth, you will ensure our patients receive a professional and patient focused service throughout their diagnostic pathway.

Working alongside your clinical colleagues in a dynamic, fast paced environment, you will also provide administrative support for the endoscopy services we provide.

What you will do:

Providing a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure
Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
Ensuring that clinically validated appointments are booked appropriately and according to clinical priority on the appointments system
Tracking and distributing imaging data and reports to referrers, ensuring that results are dispatched in line with clinical priority and contractual performance indicators
Assisting in the completion of month end administrative procedures for the management team
Ensuring all patients are invoiced promptly and accurately and that payment is taken on the day, recorded, and banked promptly

About you:

Experienced working in a customer or patient focused environment
Confident using Microsoft packages and other IT systems
Strong communication skills, both written and verbal
The ability to work independently and as part of a multi skilled team

What's in it for you:

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy.

This is your place to access thousands of offers and discounts on a wide range of products and services relating to:
fashion, travel, eating out, technology, leisure and more

In addition to this, we also offer:

27 days annual leave (plus bank holidays)
Generous company contribution pension scheme
Private medical insurance options
Life assurance
Hybrid and flexible working opportunities
Fantastic learning and development opportunities
24/7 access to a dedicated wellbeing hub and an Employee Assistance Programme
Enhanced parental leave
Monthly award programme and online peertopeer recognition
Long service recognition, with vouchers and additional annual leave
Refer a friend bonus
Discounts on InHealth's healthcare services
Smart tech, Cycle to Work and thousands of discounts and cashback options
Paidfor professional memberships and more

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth.

We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

About Us:

InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions.

Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures.

In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.