Junior Business Analyst Apprentice - Coventry, United Kingdom - QA Ltd

QA Ltd

Verified Company

Coventry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Exasoft:

Exasoft Group are a software development company founded over 27 years ago. Their prime focus is delivering great software.

Their company mantra is we're only as good as our employees which is why we invest in their development, have regular performance reviews and organise regular social events to encourage staff to relax and mix.

It's important that we get the right people for our team so at interview stage you'll get the opportunity to meet our CEO and understand the contribution you'll be making to the organisation's overall vision.

Our customers include banks, building societies, charities, government bodies, insurance companies, universities and lots of other interesting organisations.

Overview:

What's in it for you:

The company offers excellent benefits includin

g:

Salary review after 12 months in the role
Flexible working both remote and office based
22 days (starting) annual holiday plus all Bank Holidays
Contractual Sick Pay
Health insurance benefits (after qualifying period)
Workplace pension scheme

You will be responsible for:

Working as a member of a customer project implementation team to analyse customer requirements, configure case manager and implement the customer's solution
Gaining an understanding of each customer's requirements, business context and operational procedures
Documenting customer projects using a range of techniques including writing specifications, modelling diagrams and configuration of prototypes
Keeping the project tracking and documentation systems up to date with all decisions, requirements, specifications and configurations
Understanding case manager how it can be used and how it can be configured for different business purposes
Attending or running sessions, which may include workshops, discussions, work shadowing, documentation analysis and operation of systems to be replaced
Tracking requirements, their specification and the configuration that is used to meet them in order to ensure that delivered solutions meet the customer's requirements
Working within and contributing to the project's implementation plan and delivery schedule
Using knowledge of the customer and their operational procedures to test customer systems on behalf of the customer as part of the User Acceptance Testing
Identifying requirements that can't currently be met through configuration of Case Manager and highlighting potential product improvements that would benefit the implementation of customer projects or usage of Case Manager by customers
Specifying change requests to meet new customer requirements or projects
Tracking bugs and issues identified during testing of customer projects and manage their resolution as part of the implementation process

You will need the following skills:

At least 2 years demonstrable experience in a comparable business analysis role in the commercial, public or voluntary sector
Process modelling skills, i.e. an understanding of how day to day business functions can be presented and visualised in order to improve performance
Experience of working in the IT/software development industry
Excellent verbal and written communications skills you need to be able to build rapport with customers and accurately document user requirements
Project and time management skills
Ability to coordinate and lead collaborative working relationships
Technically competent with windowsbased computer systems, online meetings and collaborative communication tools
Demonstrable experience and skills in a comparable business analysis role
Up to date technical competence with Windowsbase IT systems, process modelling tools and online collaborative working
Experience of working in the IT and software development industry
Excellent time and project management skills

The following skills would be beneficial, but not essential:
Experience and good working knowledge of working in a client/customer facing environment
Skills and experience in utilising business modelling software such as MS Visio or

The entry requirements for this programme are as follows:

Level 3 Qualification + at least 12 months of work experience* + robust onboarding plan (learner must work in the organisation for 3 months before signing up)
OR businessrelated degree e

g:
business, finance, economics, maths, etc.

OR nonbusinessrelated degree + at least 6 months of work experience
OR existing staff member with 2+ years of work experience***Work experience relates to any valid work experience

**Existing staff work experience should not be in a business analyst role

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

Working week:

40 hours per week

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.