Welfare Officer - London, United Kingdom - CITB

CITB
CITB
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Details


Our main objective is to create a culture that helps all our customers strive towards a workforce that is reflective of today's society.


This role provides face to face and remote support to our apprentice learners from Sunday evenings to Thursday evenings whilst in hotel accommodation.

The role provides support and supervision to our learners.

  • Provide a safe environment to support our learners in terms of safeguarding, wellbeing, health and safety
  • Be available for facetoface interaction with the learners, engaging with conversations and activities
  • Deal with highly sensitive and confidential situations, following CITB procedures, which at times may involve external agencies
  • Take appropriate action to investigate and resolve incidents that may arise, including dealing with inappropriate behaviour.
  • Support learners with their accommodation queries, including arrivals on Sundays.
  • Maintain accurate records using the college systems and create a handover for the weekday team
  • Act as a role model in terms of fairness, inclusion and respect
  • Monitoring and maintaining a log of learner movement for arriving and leaving

Knowledge and Experience

Essential

  • Post holders will have good level of education, minimum 2 GCSEs (or equivalent) at a minimum grade 4 to include maths and English
  • Experience in working with 16+ age group preferably within in an education setting
  • IT literate and comfortable working with systems such as SharePoint and Microsoft Office
  • Excellent communication skills in both writing and orally
  • Able to deliver excellent customer service

Can be given on appointment if not already achieved

  • First aid at work
  • Health and Safety Awareness
  • Mental Health First Aid or awareness
  • Safeguarding training
  • Child protection
  • Drug and Alcohol Awareness
  • Deescalation

Desirable

  • Youthwork experience/qualification.

Working hours will be:

Sunday - Thursday 4pm pm with 1/2 hour break.

Contact and additional information

Essential past experience/skills

  • Experience in working with 16+ age group preferably within in an education setting

Closing Date:
27/03/2023, 23:55 hours

1st Interview dates

  • TBC
Number of jobs available

  • 1
Region(s)

  • London
City/Town

  • London
Office Location

  • Erith
  • CITB, Manor Rd, Erith DA8 2AD
Departmental Grade

  • F.
Post Type

  • Permanent
Working Pattern

  • Full Time
Salary
- £27,166 - £35,057

Benefits/Allowances

  • London
Weighting Intermediate / Outer
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