Renewals Consultant - Pimlico, United Kingdom - Hamptons
Description
Hamptons are hiring for an enthusiatic Renewals Consultant to join our Pimlico hub.This role would suit a highly organised candidiate with previous experience in a sales or customer service role. With Hybrid working available alongside working in our Pimlico based property management hub 2 or 3 days per week.
Experience in property management or lettings would be an advantage by not essential.
Responsibilties:
- Facilitate tenancy renewals across our complete property portfolio covering Hamptons extensive network of Lettings Offices
- Contacting both Landlord and Tenant three months prior to a tenancies end date and effectively negotiating a tenancy renewal
- Provide tenancy paperwork in accordance with legislative requirements and following of Lettings' procedures
- Maximize the renewal conversion rate, and ensure cross referrals of potential business to other parts of the Group
- Ensure that internal procedures are followed and continuously support achievement of business growth goals
Experience & Skills Required:
- Experience in Lettings or customer service based roles
- Outstanding communication and customer service skills
- Enjoy working at a fast pace with high volumes
- An eye for detail
- Enjoy working in a target driven environment
In the 150 years since we first opened our doors for business, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.
From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business.
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