Business Support Coordinator - Exeter, United Kingdom - Knight Frank

Knight Frank
Knight Frank
Verified Company
Exeter, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Reference No Title- Business Support Coordinator - Exeter- Type- Permanent- Salary Range- Competitive- Division- Residential- Sub Division- Country Business- Department- Exeter Location- ExeterThe Knight Frank Exeter team are looking to recruit a Business Support Coordinator to assist with sales administration in the Exeter office.

We are looking for someone to take this position on a part time basis of 3 days per week.


Responsibilities to include

  • Greet customers in a polite and welcoming manner
  • Answer incoming telephone calls
  • Provide keys to contractors
  • Maintain a tidy office and reception area
  • Prepare the boardroom for meetings when required

Sales administration

  • Creating new property activity records
  • Preparation of pitching materials for negotiators
  • Order land registry title checks
  • Register new instructions
  • Create template letters and forms
  • Fielding and responding to enquiries
  • Providing client support throughout the onboarding and sale process
  • Manage CDD process for clients and counterparties
  • Liaise with clients to obtain necessary documents prior
to marketing

  • Accurate generation of sales invoices
  • Ensure accurate records are maintained on all reports
  • Be a trouble shooter with system processes and procedures

Marketing

  • Create mailers, property brochures, window cards and pitching materials
  • Arrange and upload EPCs, photos and floorplans
  • Update property listings
  • Oversee look and feel of office in line with central guidelines
  • Supply imagery and property information for regional publications and central marketing campaigns
  • Assist with meeting marketing deadlines
  • Display knowledge of GDPR regulations
  • Opportunity to engage with sponsored/supported events e.g. Badminton Horse Trials.

Particular Aptitudes/Skills Required

  • Prior experience in a business support, administration or front of house role preferred but not required an eagerness to learn is key.
  • Flexibility, adaptability and a collaborative attitude
  • Excellent standard of English grammar and spelling
  • Calm under pressure
  • Diligent and efficient
  • Attention to detail
  • Selfmotivated
  • Team player
LI-SO1

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