Customer Care Advisor - Westcott, United Kingdom - Sky Personnel Ltd

Sky Personnel Ltd

Verified Company

Westcott, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Client, a local manufacturer and supplier of high specification contemporary garden buildings is looking to employ a Customer Care Advisor on a permanent basis.

Formed back in 2006, and have since installed over 2000 buildings ranging from home offices,to art studios, to a range of commercial projects (i.e. schools & Charities)

Key responsibilities:

Managing customer accounts
Order processing
Complaint handling

Skills & Experience:

Previous Customer Care experience in a customerfacing role
Clean UK driving license and own transport
Excellent written and verbal communication skills
Ability to multitask, work quickly and manage a varying workload
IT savvy and demonstrable knowledge of Microsoft Office
Monthly bonus scheme

Hours & Environment:

Salary: £22,500
Monthly paid bonus (Est £1,500 per annum)
Hybrid 2 days working from home
20 days paid holiday plus all statutory bank holidays. You will gain an additional 1 day holiday for every year worked at the company (maximum of 3 additional days)
40 hours per week, 95pm Monday to Friday, half hour lunch break.
This role involves working 1 Saturday shift in every 5 (this is paid at an additional hourly rate)
Friendly working environment
Enhanced Paternity / Maternity pay