Claims Handler - Newcastle-under-Lyme, United Kingdom - Meridian

Meridian

Verified Company

Newcastle-under-Lyme, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you fancy working for a company who offer a Duvet Day and a Beach Day?

FULLY REMOTE POSITION

Key Responsibilities for a Claims Handler:
Review and assess insurance claims to determine validity and coverage
To act as the first point of contact with policy holders wishing to make a claim under their designated insurance cover
Investigate and gather information to support claims decisions
Communicate with clients, insurance adjusters, and other stakeholders to resolve claims issues
Document and maintain accurate records of claim activities and decisions
Meet productivity and performance goals while ensuring high-quality customer service

Requirements:

Able to show empathy when dealing with difficult and challenging situations, maintaining a sensitive and caring approach
Be able to negotiate effectively and identify solutions to manage customer predicament and need
Able to think creatively and use own judgement proactively
To have a positive attitude and a flexible approach to change and team working.
Able to demonstrate a willingness to undertake self development activities.
Understanding of Insurance Products
Customer Service Driven
You do not need to have any experience as a Claims Handler

Benefits:

Fully remote
Team Nights Out
Duvet Day
Beach Day
28 days holiday including bank holiday
Tastcard

Best till last:

FISH AND CHIPS DAY

Salary:

Depending on experience
Between £18,000 - £24,000