Customer Service Representative Ii - Loughborough, United Kingdom - Thermo Fisher Scientific

Thermo Fisher Scientific

Verified Company

Loughborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

When you're part of Thermo Fisher Scientific, you'll do exciting work, and be part of a team that values performance, quality and innovation.

As part of a successful, growing global organization you will be encouraged to perform at your best.

With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

The Team:

Dayday delivery of dedicated service, over multiple work streams, within a complex fast paced Customer Service environment. You will act as the first point of contact for all external/internal customer service queries and are key to ensuring customers view Thermo Fisher Scientific as the company to partner with. Supporting the departmental supervisors and Customer Service Manager daily in their quest to achieve our mission.
What will you do
Prepare competitive quotations with suitable service options and optional extras
Ownership of own projects and quotations
Opportunities to get involved in customer visits and sales events
Supporting the sales function & having a direct impact on business profit
Learn and build commercial awareness and product knowledge

What we looking for:

Track record of being able to multitask and work in a flexible and fast paced office environment.
Familiarity and success within a target driven workplace
Previous experience in business administration and data entry.
Attention to detail.
Be persistent, selfdirected, and motivated
Able to influence and work effectively across the organisation.
Proficiency in English, verbal and written.
Appreciation and understanding of how to deliver 'good' customer service
We offer a competitive salary, a quarterly bonus, and a range of other employee benefits
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values
Integrity, Intensity, Innovation, and Involvement working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued. fastpaced