Credit Controller Administrator - London, United Kingdom - Foxtons

Foxtons

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

Once Foxtons has successfully let or sold a property, we are due payment for our commission fee. The bulk of our vendors and landlords pay promptly via the sale proceeds or rent received from the tenant. However, where the commission is not paid, our debt collectors are responsible for obtaining payment.

We require an administrator to assist in the initial invoicing and debt chasing for our institutional landlords and property developers.

Core responsibilities of the role:

Generating invoices for lettings commission due from institutional landlords
Generating invoices for sales commission from property developers
Contacting landlords and developers at set regular intervals following nonpayment
Liaise with debt collectors and New Homes Department regarding nonpayment
Assist renewals department and debt collectors in cases where landlords are avoiding commission

About You:

No previous experience in the property industry is required, as full training and ongoing development will be provided.

All we ask is that you come with the willingness to learn and the desire to do the job well.

Prior experience in a professional customer service environment or administration role is desirable but not essential.

We offer
- £22,000 per annum

Comprehensive, ongoing training programme
Great career opportunities
Diversity and inclusion networks
One paid work day a year to volunteer for a charity of your choice
Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, access to a coaching platform, and subsidised gym membership
Enhanced parental policies, including generous shared parental leave
Subsidised staff café and bar

About The Company:

At Foxtons, we're famous for setting the standard in property.

We do this by hiring brilliant people to help our customers find their dream home or unlock the true value of their property investment.

Over the last 30 years we've built a network of almost 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers.

Award-winning training ensures our teams have the knowledge and expertise that our customers expect from us, whist our market-leading technology empowers all our staff to provide the best customer experience possible.