Admin Support Officer - Dacorum District, United Kingdom - Hertfordshire CC

Hertfordshire CC

Verified Company

Dacorum District, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Advert Information Job Title**:
Admin Support Officer

Location:
Apsley 1, Brindley Way, Hemel Hempstead

Starting Salary:
£21,575 progress to a maximum of £24,054 pa

Hours: 37 per week

Contract:
Permanent

Diversity:
We are an inclusive employer and value a diverse workforce

Job Duties:

An exciting opportunity has arisen for a Administrative Support Officer to work as an integral part of the Herts Valley Integrated Hospital Discharge Service, Community Hospital Team, providing Administrative support to the team of professionals, serving Hertfordshire Citizen's.

The purpose of this role is to provide dedicated Administrative Support to the Herts Valley Integrated Discharge Service, Community Hospitals Team and to work as part of the wider Service Administrative support team as needed.

- receiving assessment and discharge notifications from our Health partners, ensuring that they are inputted on to our system and alerted to the Team and Deputy Team managers to enable them to be allocated to the Social Care workforce.
- inputting data into spreadsheets

Sending out correspondence and receiving responses and ensuring that they are recorded, including but not limited to financial information packs and assessments
Alerting the Team Manager and Deputy Team Manager, when financial referral forms have come in and once signed, by the Manager or Deputy, uploading the signed document to our Social Care database.
Spending time with new employees to provide them with an overview of an Administrative Support Officer's role and how to link with them if needed
Raising requests for equipment, Identification badges for new staff and returning equipment and ID badges for staff leaving HCC employment.
Receiving telephone calls and messages for staff and alerting them to the messages
Supporting with any other Administrative Support Functions as needed by the Herts Valley Integrated Discharge Service and the Community Hospital Team.

Additional Information

Be proficient in IT, particularly Office 365. Training will be provided regarding the Hertfordshire County Council's Adult Social Care database.
Have excellent communication skills (Written and verbal)
Be resilient
Be organised
Have English GCSE Level 9 to
Make and receive phone calls, record messages, and alert the relevant professional
Be able to take minutes,
Create and maintain Excel Spreadsheets, databases, and support with project management
Have experience of working in a similar role and environment.
Set up meetings and bookings

This role is an integral part of the service. We need someone who can adapt, be effective and efficient in their role, enabling them to help improve service delivery for the citizens of Hertfordshire

Closing Date: 31st May2023

Interview Date: 12th June 2023

For an informal discussion and more information please contact: Florence Makumire or Sara Hodgson or Kimberly O'Leary

Benefits of working for us: