Motorrad Aftersales Advisor - Chester, United Kingdom - BMW Group Retail

BMW Group Retail

Verified Company

Chester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Halliwell Jones Chester is looking for a Motorrad Aftersales Advisor.

Your role

The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales.

On offer is a competitive salary, ongoing training and development at the BMW Group UK Academy and great career progression opportunities.

Your responsibilities:

To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.
To carry out customer followup and prospecting activities to maintain and build the volume of work within the workshop and promote the sale of accessories, tyres, Lifestyle products, insurance, etc.
Responsible for liaising with Service customers and designated contact for maintaining good relations and updates with regard of bikes etc.
Explain and Issue the customer with the Motorbike Health Check report.

Your profile

Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.
An outstanding attitude and passion for customer service.
Passion for BMW products and technology.
Strong interpersonal and presentation skills.
Ability to work autonomously.
An enthusiastic, dynamic, and teamorientated personality
Willingness to learn and develop and keep uptodate with complex/ technical/product information.
Strong organisational and prioritisation skills.
Team player that offers help and supports to others.

Rewards

22 days holiday plus bank holidays AND your birthday off
Employee Car Scheme
Familyrun business and friendly culture
Specialist training with BMW UK
BMW accreditation
Ongoing development and achievable career path
Life Assurance Scheme

Similar searches:
Permanent, Full-time, Competitive, BMW Motorrad

Retailer
Halliwell Jones Chester

Location
Chester

Salary
Competitive

Ref
Motorrad Aftersales Advisor - Chester

Starts
10 May 2023

Closes
09 Jun 2023

Brand
BMW Motorrad

Contract Type
Permanent

Hours
Full-time