Operations Associate - London, United Kingdom - Hamilton George Care

Hamilton George Care
Hamilton George Care
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Join the Hamilton George Care Team as a Weekend Operations Associate


Are you ready to embark on a rewarding journey with Hamilton George Care, a pioneering high-end live-in care company? Our mission is to provide personalised, life-enhancing care to a select clientele, and we're seeking exceptional individuals to help us realise our vision over the next five years.


About Us


At Hamilton George Care, we've enjoyed an incredible start and are now poised to expand our presence across the UK.

We're driven by a commitment to excellence, and our operations team is the very heartbeat of our organisation. Based in our vibrant offices in Battersea, we're at the forefront of transforming the care industry.

Our success is fueled by a team of dedicated professionals who understand our story and are passionate about making a difference.


The Position
We're on the lookout for a Weekend Operations Associate to play a vital role in our growth story.

As a key member of our operations team, you'll be an essential link in ensuring our clients and carers experience the pinnacle of service quality every weekend.

This is a dynamic and varied role that thrives on your attention to detail and commitment to excellence.


Responsibilities

Your impact will be far-reaching as you:

  • Collaborate in the recruitment and screening of exceptional carers
  • Guide and support carers during their onboarding and induction
  • Engage with clients, assisting with queries and facilitating scheduling
  • Uphold the highest standards of customer care, as defined by the Care Quality Commission
  • Innovate by identifying opportunities for continuous improvement
  • Provide clinical administrative and client alert monitoring support (clinical background desirable)
  • Effectively manage emergency incidents, ensuring timely and compassionate responses
This role will work Friday through to Monday (4 days a week). Minimum commitment of 6 months.


What We're Looking For

Why Choose Hamilton George Care
When you join our team, you'll enjoy an array of benefits that include:

  • 5.6 weeks of paid holiday (pro-rata)
  • Contributory pension for your future financial security
  • Full equipment provided for seamless operations
  • Exceptional promotion opportunities after just six months
  • Engaging social events and teambuilding experiences
  • A competitive salary range of £18,000 to £24,000 based on experience

How to Apply

Job Types:
Part-time, Permanent

Part-time hours: 32 per week


Salary:
£19,000.00-£24,000.00 per year


Benefits:


  • Company pension
  • Employee stock ownership plan
  • Onsite parking
  • Sick pay

Schedule:

  • Every weekend
  • Weekends only

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Education:


  • Bachelor's (preferred)

Work Location:
In person

Application deadline: 31/08/2023

Expected start date: 01/09/2023
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