Case Administrator- Pdu Birmingham North, East and - London, United Kingdom - Ministry of Justice

Ministry of Justice

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary
- £22,096 - £24,718

Number of jobs available

Detail of reserve list

2 Months

Region

West Midlands

City/Town

Birmingham, Coventry

Building/Site

NPS 12 SHERIFFS COURT COVENTRY, CV1 3RY, NPS 76 WALSALL ROAD BIRMINGHAM, B42 1SF, NPS CENTENARY HOUSE BIRMINGHAM, B33 0NL

Grade

Other

Organisation Grade for HMPPS

NPS Pay Band 2 National

Post Type

Permanent

Working Pattern

Full Time, Part Time, Part Time/Job Share, Flexible Working, Other

Role Type

Operational Delivery

Job description

Case Administrators play a vital support role in probation teams, Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.

We're looking for empathetic, patient and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service
If you are successful in the recruitment process and join the Probation Service, your starting salary will be £19,087. The Probation Service offers the opportunity for annual pay progression.

The table below shows the pay increases a Case Administrator could receive:

Present day

April 2023

1 October 2023

1 April 2024

1 October 2024

£19,087

£19,465

£19,951

£21,250

£22,320

There are many reasons to join the Probation Service. What will yours be?

About us

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around.

Join us and you'll be part of a supportive team that thrives on sharing knowledge and expertise.

Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region.

Allocations will be made according to business need.

To find out more about working as a Case Administrator please click here (Case Administrator - Ministry of Justice

About the Recruitment Process

Overview of the job
This is an administrative job within the Probation Service.

Summary

The jobholder will provide administrative support within the Probation Service (PS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:

Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
Provide cover for an effective and efficient reception and telephone enquiry service
Act as single point of contact within unit for specialist area of work as required
Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
Carry out enforcement administration as required.
Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
Undertake specific Visor administration tasks in accordance with the procedures
Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
Provide cover within the unit and t