Housekeeper Liverpool - Cloud Student Homes

Cloud Student Homes

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

HOUSEKEEPER

PART TIME - 25HRS PER WEEK

Introduction
Cloud Student Homes is a national provider of Purpose-Built Student Accommodation in England.

We focus on providing our students with more than 'just' their accommodation, providing the safety, security and social aspect of University life.

The Housekeeper role is essential to a fully functioning team, in the provision of outstanding cleanliness and upkeep within our student accommodation sites.

The role may require you to work in one site or across several student accommodation sites.

Main Responsibilities and functions;

To assist in ensuring the building/s are clean and orderly for guests, maintaining the highest standards across all rooms, suites, common rooms, hallways, outdoor areas and entrances
Perform a variety of cleaning activities such as (not a fully inclusive list):
sweeping, mopping, dusting, polishing and vacuuming

- cleaning kitchens including work surfaces, ovens, hobs and fridges.
- cleaning bathrooms including wash basis, showers, tiles and toilets

Ensure all rooms are cared for and inspected according to standards
Protect equipment and make sure there are no inadequacies
Notify superiors on any damages, deficits and disturbances
Deal with reasonable complaints / requests with professionalism and patience
Check stock levels of all consumables, advise accommodation manager of low stock levels and order requirements and replace when appropriate
Adhere strictly to rules regarding health and safety and be aware of any companyrelated practices.
Embrace the 'more than just a room' philosophy of Cloud Student Homes' student welfare and support services.

Requirements:

Previous experience as a Housekeeper in hospitality venues with accommodation or student accommodation the ability to deal with a fast paced environment with a high number of check ins and check outs
Ability to work with little supervision and maintain a high level of performance
Customer oriented and good communication experience, ensuring every interaction is positive and helps enhance the student experience
Working quickly without compromising quality
Integrity and Attention to detail
Driving licence and own car preferred if cleaning across more than one site (Mileage and expenses covered)

Compliance;

Ensure adherence to policies and procedures in accordance with legislation and ANUK Accreditation Scheme.
Ensure adherence of policies and procedures in accordance with necessary legislation, HMO compliance
Comply with Health and Safety working practice in accordance with the company's policy