Special Crime Billing Team Leader - Ipswich, United Kingdom - WTW

WTW

Verified Company

Ipswich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Special Crime Billing Team Leader

Ipswich, GB

November 27, 2023

The Role

Operational and Service Delivery

Line Management responsibility for UKbased K&R billing team
Deliver timely and accurate end to end client documentation, within the CEM framework, FCA and contract certainty requirements
Loading of data into the relevant WTW systems, in an accurate and timely manner
Undertake and verify due diligence of new clients, markets and third parties
Review, monitor and provide resolution to technical questions from clients, markets, A&S, claims, compliance and business unit colleagues, to ensure that the client's best interests are maintained
Support the BU in accurate tracking and processing of revenue, as required
Assist and liaise with Xchanging, the bureau submission and Facilities teams on submission queries
Communicate effectively with colleagues, markets and others where appropriate to maximise service delivery levels
Undertake all mandatory training within the deadline set
Undertake annually required level of Continuous Professional Development
Perform quality checks on all documentation
Maintain confidentiality of information at all times and manage data in line with WTW guidelines
Any other duties as requested

The Requirements

Ability to work on own initiative and manage conflicting priorities
Keen eye for detail
Excellent organisational and prioritisation skills and the ability to work to deadlines
Able to build and maintain effective relationships with a wide range of colleagues and external sources
Good communication and interpersonal skills
Proficient use of MS Word, Excel and Outlook
Understanding of working with and adhering to processes and systems to support client service delivery
Working knowledge of insurance industry, wordings and the regulatory environment
Working towards or willing to undertake CII qualifications

**At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity