Caseworker - Cardiff, United Kingdom - Ministry of Justice

Ministry of Justice

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Caseworker

£21,775

Cardiff:

Job Title:
Caseworker

Contract Type:
Permanent

Grade:

AO

Salary range (depending on location):

National - £21,775

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

Location:
Cardiff

Directorate:
Case Management

Team:
Operational Delivery

Working Pattern:

The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.

The Legal Aid Agency:

We are part of the Ministry of Justice (MoJ).

We provide public funding for certain civil and criminal cases throughout England and Wales to help people with legal problems.

Our people are at the heart of achieving excellence. We employ around 1,200 colleagues across England and Wales.

Case Management:

Caseworker Key Responsibilities:

You will

Correspond with customers in writing
Use guidance and regulations to make accurate decisions
Ensure your work meets performance targets.
Ensure all data is processed accurately and securely.

Job Summary:

Essential Knowledge, Experience and skills

Ability to work to deadlines
Ability to make decisions using evidence/information
Work well as part of a team
Ability to use computers and Microsoft 36
Effective written communication skills

Assessment approach:

Application Process:

Interview / assessment Process:

You will be asked an experience question and 3 strength-based questions. More information can be found here.

Shortlisting is planned for week commencing 30/05/2023
Interviews are planned for week commencing 26/06/2023 and 03/07/2023

Complaints procedure:

If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review.

Our LAA commitment to Diversity and Inclusion:
The LAA is committed to diversity and inclusion and we positively promote flexible working, including job shares.

Salary:

£21,775

Additional Information:

Working Arrangements & Further Information

Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years' service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.

Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.

There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.

Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order