Customer Service Advisor - Oxford, United Kingdom - Brite Recruitment Ltd

Brite Recruitment Ltd
Brite Recruitment Ltd
Verified Company
Oxford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
**CUSTOMER SERVICE ADVISOR
Oxford
£20,517 Pro-rata (Inclusive of shift allowance)**
PART-TIME


A mutual building society is looking for a Customer Service Advisor to be the first point of contact for customers coming into the branch by providing exceptional level of customer service.

This role would be suitable for anyone with customer service experiencewhether you've come from retail, hospitality, or warehouse etc.

This role is part-time. Working Monday and Wednesday, 8.45am - 5pm, with some Saturday mornings.


BENEFITS
In this role you'll earn 5% shift allowance with a full, flexible benefits package.

Along with their great pension contributions, you'll benefit from steady growth opportunities to earn more and take on new challenges.


WHAT YOU'LL BE DOING
As a Customer Service Advisor your key duties will include:

  • Being the first point of contact for customers coming into the branch
  • Handling the process of paying money in and taking money out
  • Helping customers and finding resolutions for them
  • Giving clear, accurate information in a friendly, professional, and efficient way
  • Building relationships with members
  • Supporting administration enquiries by taking telephone calls and inputting information accurately
  • Completing transactions accurately and handling money safely
  • Keeping up to date with services and policies

WHAT YOU'LL NEED
To be considered for the Customer Service Advisor role, you must have:

  • Experience in a customer service role
  • Experience providing an excellent level of service
  • Cash handling experience
  • Confidence to talk to a range of different people

HOW TO APPLY
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