Customer Service - Tankersley, United Kingdom - Calibre8 Recruitment Ltd

Calibre8 Recruitment Ltd

Verified Company

Tankersley, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service & Administration - Healthcare Industry

Outline:

This is fantastic opportunity for someone to join an award-winning company, working from the UK Head Office, in a Customer Service and admin role.

A friendly team within a great organisation, you'll be looking after the bookings and admin for the field service engineers to carry out maintenance.

The Company:

A wellestablished international company
Niche product range with new things coming to market
Management who are highly supportive

The Role:

Working from the Head Office in the Sheffield area, speaking with clients and engineers across the UK
It's vital to ensure all field based and virtual services are organised in a timely manner, ensuring efficiency through route optimisation to minimize travel and overnight days.
Creating relevant work orders for field services required using company software, along with ordering maintenance kits etc.
As part of a team, you'll providing support/cover for other schedulers, technical services administrator, helpdesk, etc based on customer need and in times of staff absence. (annual leave, sickness, etc.)
Some general administration will be required.
Full initial training will be provided with career outgoing development.

Package:

Starting salary of £2123k basic (depending on experience)
Salary review once fully trained in your role
Pension Scheme
Paid Annual Leave

The Ideal Person:

Previous customer service and administration experience in a fast paced office environment is essential
Ideally you'll have experience in bookings, scheduling or coordinating in a similar capacity, however this is not essential.
Excellent verbal and written communication skills are essential for this role
Strong IT skills, MS Office packages including Outlook, Word & Excel are vital, with experience of CRM etc being beneficial.
A good customer service approach and attitude, with high integrity and an eye for detail, all very important skills for this role.
An outgoing personality and a good collaborator, someone who works well in teams.

If the above is of interest to you and you fit with the Ideal Person section, then please get in touch with us. We can the set-up an initial chat with one of our friendly team

Job Types:
Full-time, Permanent

Salary:
£21,000.00-£23,000.00 per year

Benefits: