Client Onboarding Specialist - London, United Kingdom - F5

F5
F5
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter


Description

Sales Operations and Onboarding Specialist
-
Junior
  • Mid Level:
-
£33,000 - £38,000 per annum:


  • Central London (Hybrid working, 2-3 days in the office):
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FinTech
A well-established FinTech company have an opening to join their Sales Operations team.

The main responsibilities include overseeing the end-to-end onboarding process for their clients, producing documentation, and managing ongoing client relationships.

You will receive full training with a progression route to account management or sales.


Responsibilities:


  • Onboard new clients and manage existing clients accounts.
  • Provide sales support.
  • Create Know Your Client (KYC) documents and ensure they are kept up to date.
  • Ensure all client information, contact details and service details are managed and tracked in the CRM software.
  • Analyse data within the CRM software.
  • Suggest and implement improvements to the sales and onboarding processes
  • Prepare and track onboarding documentation including legal documents and presentations.

Skills:


  • Microsoft Office (Word, PowerPoint, and Excel).
  • Experience working in client and/or stakeholder facing roles.
  • Excellent time management skills, with the ability to juggle multiple tasks and work to deadlines.
  • Knowledge of CRM Tools is beneficial (they use Salesforce)
  • Experience working in finance or sales is beneficial.

Benefits

  • 5% Pension
  • Discretionary bonus scheme
  • 25 days holiday plus bank holidays and your birthday off
  • Private healthcare and medical cashback plan
  • Gym membership contribution
  • Annual £1,000 towards a new skill of your choice
  • Annual £3,000 per year towards childcare costs for dependants ages 5 and under

Pay:
Up to £38,000.00 per year


Benefits:


  • Company pension
  • Gym membership
  • Life insurance
  • Referral programme
  • Relocation assistance

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday

Work Location:
In person

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