Customer Service Representative - Exeter, United Kingdom - Lumi Therapy

Lumi Therapy
Lumi Therapy
Verified Company
Exeter, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Customer Service Representatives are responsible for providing assistance to a company's customers or clients.

They will need to fulfil the following important duties to excel at their job:


  • Raising support tickets to enable tracking and resolution of customer requests
  • Investigating and resolving customer complaints then closing support tickets
  • Maintaining a database of customer information
  • Escalating inquiries to the appropriate team, when necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
  • Passing customer feedback onto the product or sales team to improve the organisation's offerings

Salary:
£20,000.00-£24,000.00 per year


Benefits:


  • Free fitness classes
  • Gym membership

Schedule:

  • Monday to Friday
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Exeter: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Work Location:
In person


Reference ID:
Customer Service advisor for Lumi Therapy

Expected start date: 22/05/2023
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