Aftercare Coordinator - Hertford, United Kingdom - Deverell Smith

Deverell Smith
Deverell Smith
Verified Company
Hertford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job details:


Posted
23 January 2024


Salary
£ £33000 per annum


Location
Hertford


Job type

  • Permanent
    Discipline
  • Property Sales, Lettings & Customer Care
    Reference
_


Contact Name
Sophia O'Donohue


Job description:

Are you meticulously organised? Are you looking to develop your career within customer care? Do you want the chance to work for a leading & award-winning property developer?


Our client is looking for a Customer Service Coordinator to be part of their bustling customer services team, operating across 8 regions.

You will be progressing defects, guiding the customer throughout the warranty period, and remain their main point of contact.


The Details:
- £29k
- £33k, dependent on experience

  • Social Working Hours


  • Monday

  • Friday, 9am5:30pm
  • This is an office based role with no option to work from home
  • Annual bonus
  • An opportunity to work for a leading and awardwinning property developer
  • Company private medical scheme
  • Excellent career development opportunities
  • Retail discounts
  • Please note that you must be able to drive with access to a car as the office is too remote to take public transport.

The Role:

  • Ensure that the customer is your up most priority
  • Ensure a full and comprehensive understanding of the customer journey
  • You will be diagnosing and progressing defects
  • Build and maintain relationships with contractors and subcontractors
  • Uphold a professional telephone manner
  • Confidently use CRM systems

About you:

  • You will be practical, and able to effectively problem solve
  • You will be able to work to deadlines within a specific time frame
  • You will be exceptionally friendly and approachable
  • You will have excellent time management and be able to prioritise tasks
  • Clean drivers licence with access to a car daily is essential
More jobs from Deverell Smith
See all jobs of Deverell Smith