Debt Recovery Assistant - Chester, United Kingdom - Connells Group HQ

Connells Group HQ

Verified Company

Chester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Recoveries Case Handler
An exciting opportunity to join our Legal Recoveries Team based in Chester.

Your role will be to undertake case handling in the department, optimise the income recovery into the Recoveries Department and to develop indirect and direct debt cases.

Key responsibilities of a Recoveries Case Handler:

Fully investigate all direct branch claims, meticulous attention to detail is required
Daytoday knowledge and understanding of cases within the Department
Ability to quickly learn department procedures
To drive recovery of debt income on cases, for several portfolios
To negotiate with debtors and branches
Production of Legal Recovery letters
To deal with cases from inception, until they are paid or transferred to solicitors for court action
The initial ability to selflearn is a must for this role

Skills & experience required of a Recoveries Case Handler:

Good listening skills
Excellent verbal, written and assertive communications skills
Be selfmotivation, focused and a selfstarter
Experience in Debt Recovery/Litigation or at least experience of professional work in a similar environment.
Ability to build relationships with both internal and external customers

Other:

Excellent time keeping is required, some flexibility in hours may be required.
The hours are Monday - Friday pm, 60 minutes unpaid lunch break.
This role is full time and office based.

Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide.

Founded in 1936 and with a network of over 1,200 branches nationwide, the Groupcombines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.