Trainee Admin Assistant - Sundridge, United Kingdom - James Frank Associates
Description
Our client, a well-established and hugely successful business who are leaders within their industry is seeking a Trainee Admin Assistant to join their team on a permanent basis.
This is a great opportunity for someone seeking their first office-based job as a Trainee Admin Assistant, either after Education or working in Hospitality or Retail, where you have gained experience liaising with customers both over the phone and face to face, providing a high level of customer service at all times.
As part of this role you will be acting as the first point of contact, answering customer queries, redirecting calls and upholding a high level of customer service and standards at all times.
Key Responsibilities:
- Maintaining and updating customer records on the internal database
- Communicate and build strong working relationships with third party companies and suppliers
- Record any customer dissatisfaction or complaints with your manager
- Maintain all internal filing systems
- Working towards the company standards, maintaining a high level of customer service at all times
Job Types:
Full-time, Permanent
Salary:
£22,000.00-£24,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person
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