Front of House Administrator - Newcastle upon Tyne, United Kingdom - Busy Bee Recruitment

Busy Bee Recruitment

Verified Company

Newcastle upon Tyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hours:

Monday - Friday 8am - 5pm or 9am - 6pm + 1/4 Saturdays on a rota'd basis (time will be given back in lieu) working overtime will also be required during busy periods.

Reward:
up to £24,000 per annum depending on your experience

Start:

ASAP
Benefits: 25 days annual leave, paid overtime at a time and half, company pension & life cover.

Reference number:
FL/Req/003733

Duties will include:

Providing front of office support to residents and visitors
Updating the company inhouse booking system
Supporting customer show rounds around the property
Ensure the building is managed and maintained in line with company policies.

Respond positively and quickly to customer enquiries and complaints.

Supporting with the coordination of social events and open days
Comply with Health and Safety requirements.
Manage the incoming post and deliveries and ensure it is distributed efficiently.

Skills and Experience Required:

Previous experience within a highly customer focused role
Experience within accommodation, hotels/ hospitality or retail is essential.
Outstanding customer service skills with strong verbal and written communication
A confident, polite, and professional persona
Good working knowledge of IT systems including Microsoft Office.
Smartly presented.