Service Team Coordinator - Bristol, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Excited to grow your career?

Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.

Working in the heart of the service team, the Service Team Co-ordinator will be providing incredible administrative support to the Omnichannel Director and the Service Senior leadership team.

They will work closely and collaboratively with senior leadersin Service and throughout HL whilst supporting with diary management, event organizing, report completion and ad-hoc project work.

What you'll be doing

Organising diaries, keeping notes and scheduling meetings and workshops
Supporting the service leadership team in documenting the overall functional plan and managing and tracking actions from key meetings.
Arrange and attend meetings and events
Producing accurate records and maintain and update action logs for all meetings
Collate and compose information and prepare standard documents, correspondence, papers and presentations accurately and efficiently
Setting reminders for meetings, appointments, and other important tasks
Follow up on tasks/actions where required
Working with the key leaders with service to develop the colleague engagement plan within service
Making travel and hotel arrangements, planning conferences, workshops, seminars, and other events
Supporting the business owner's day to day with a variety of tasks to help make things run smoothly

About you

A brilliant multitasker with exceptional interpersonal skills
At least 1 years experience in a similar role; oroviding PA/administrative support to senior managers
Excellent verbal and written communication skills
Ability to maintain confidentiality and experience of working with data and information both of a confidential and / or sensitive nature is must have
Proficient in diary and event management
Strong IT Skills in Microsoft Office Suite, particularly Excel, Word, Outlook and PowerPoint
Excellent planning and organisational skills with excellent attention to detail
A selfstarter, problem solver with excellent collaboration skills
Role model our company values and behaviours

Interview process
One stage competency-based interview

Working Schedule
We are based in Bristol, BS1 5HL. This role is a permanent role and full time. We have returned to the office, however for this role we offer a hybrid flexible working pattern.

Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos.

We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?:

Discretionary annual bonus & annual pay review
25* days holiday plus bank holidays and 1day additional Christmas closure time
Option to purchase an additional 5 days holiday per year
Flexible working options available, including hybrid working
Pension scheme up to 11% employer contribution
Sharesave scheme have a real stake in HL's future
Income Protection & Life insurance (4 x salary core level of cover)
Health care cash plans including optical, dental, and out patientcare
Gympass gym memberships and wellbeing apps available
Variety of travel to work schemes with free bike storage and shower facilities
An inhouse barista serving subsided coffee and snacks
Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
LifeWorks Discounts on services, restaurants and retailers

- up to 30 days depending on role level & increasing with length of service

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.