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Dynamics 365 Ce - London, United Kingdom - Nigel Frank International Limited

Nigel Frank International Limited

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

The role will be the go-to person for users, and an advocate for CRM within the organisation and how it is used.

The role is responsible for data quality and maintaining a clean, accurate database.

Role & Responsibilities

1st and 2nd line support on CRM
User training on CRM
Maintaining data in CRM
Field support requests; answering the questions or handing over to the supplier helpdesk and working with them through to resolution.
Work with the organisation as a system champion; train people to ensure CRM is understood by new and existing users; help the system grow and evolve.

Skills & Qualifications

Extensive experience in administering, managing and maintaining CRM systems, specifically Microsoft Dynamics
Preferably certified Microsoft Dynamics
Experience supporting users
Experience executing testing
Experience of working with large volumes of data
Understanding of user experience, mapping and designing user journeys
An excellent level of IT literacy
SQL

England
- £30,000 to £36,000 GBP