Apps Sup Tech Lead Analyst - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsibilities:

The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems;and recommend and implements solutions.
Provides expertise in area and an advanced level of understanding of the principles of apps support.
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
Acts as advisor or coach to new or lower level analysts; allocates work.
Provides indepth analysis with interpretive thinking to define problems and develop innovative solutions.
Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
Persuades and influences others through strong and comprehensive communication and diplomacy skills
Performs other duties and functions as assigned

Qualifications:

610 years experience
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fastpaced environment
Experience working or leading requirement gathering efforts for multiple large development projects at onetime
Proficient using basic technical tools and systems
Good interpersonal and communication skills

Education:

Bachelor's/University degree, Master's degree preferred

There is an additional element of SRE within this role

Details are below:

Objectives of this Role:

Run the production environment by monitoring availability and taking a holistic view of system health.
Improve reliability, quality, and timetomarket of our suite of software solutions.
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.

Daily and Monthly Responsibilities:

Partner with development teams to improve services through rigorous testing and release procedures.
Participate in system design consulting, platform management, and capacity planning.
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with welldefined service level objectives.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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