Practice Transitions Resourcer - Derby, United Kingdom - Henry Schein

Henry Schein

Verified Company

Derby, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Job Description

Reports To:
Practice Transition Supervisor

Department:
Estates Dept

Location:
Derby

Practice Transition Resourcer is responsible for assisting Practice Transition Specialists and Senior Transition Specialist with learning and implementing all elements of marketing, promotion and sale of dental practices, communicating with all clients to achieve excellent customer service.

Maintain high levels of referrals to our affiliates.

Practice Transition Resourcer will regularly keep in touch advising vendors while helping buyers decide what type of practice they would like to buy and to assist the consultants with this through tasks delegated to them by the Practice Transition Manager and Practice Transition Specialists.

They will monitor sales as they proceed and liaise with all interested parties, including solicitors.

Practice Transition Resourcer will need to be flexible in their approach and be able to switch tasks as required. They may be required to attend Dental seminars, exhibitions and practice visits and work out side of standard office hours to meet business requirements

JOB ACCOUNTABILITIES

CUSTOMER SERVICE & RESPONSIBILITIES

Maintain and develop client relationships through appropriate propositions and ethical methods, together with relevant internal liaison to optimise quality of service, business growth and client satisfaction
Ensure that all parties are contacted at least on a weekly basis with relevant updates relating to the marketing of their dental practice and/or whenever necessary inbetween weekly updates
Ensure excellent customer service for both buyers and sellers
Liaise with Solicitors and financiers with a view to expediting the sale process
Ensure prospective buyers and vendors expectations are managed where the business' timescales and/or quality levels are to be lower than the norm
Build an effective working business relationship with both vendors and buyers
Marketing and promoting practices for sale
Representing the sellers
Monitoring sales as they proceed
Help aid buyer's and seller's throughout the full cycle of their sale/purchase
Make sure both vendors and buyers are up to date with the SSTC process
Selecting and sourcing practice for sale
Possess a sound knowledge of the marketing sales and completion process
Ensure best business practice company wide
Ensure all incoming calls are dealt with in a highly professional manner and answered within 3 rings
Ensure all buyers and finder's fee (Where appropriate) agreements have been signed
Deposits are taken in a timely manner for transactions, and in line with the company expectation of when a deposit is to be paid
Ensure all clients are satisfied with the MediHoldings service
Ensure the company's reputation is kept to high standards
Effective communication
Effective listening
Effective arrangement of practice visits
Liaising with the Practice Valuation Managers
Maintain client confidentiality
Time management
Offer other MediHoldings inhouse services
Meet and exceed set targets
Ensure set priorities are followed
Ensure all vendors/buyers are aware of our policies
Ensure all terms have been signed and returned
Effective communication

with your key vendor/client relationships

Play an active role in recognising shortfalls and improving the business' information systems and procedures, consulting your supervisor/manager where appropriate
Brochure design
Keeping up to date with healthcare legislation
Refer clients to attend events held by MediHoldings
Promoting the company externally
Thorough understanding of EBITDA

SYSTEMS

Provide updates to the Practice Transition Manager weekly/ daily as required by the business, as to the status of practices being marketed, both verbally and by utilising the relevant reports as appropriate or as requested for update when required
Ensure the correct database procedure is used for notifying colleagues of actions that are outstanding
Effective IT system management and database maintenance

BUSINESS FOCUS

Posses a sound and detailed knowledge of the buying market
Make appropriate referrals to our affiliates
Be able to attend and present at exhibitions and external client meetings as necessary
Carry out relevant and appropriate activities to source new sellers and buyers
Attend training to develop relevant knowledge, techniques and skills
Fully support and promote all business activities to maximise all income and growth opportunities

PEOPLE

Encourage effective teamwork approach across department and cross division
Identify key areas where training is required
Assist with the induction of all new staff
Adhere to stated policies relating to health and safety and quality management
Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
Good organisational skills with the ability to prioritise work well