Office Assistant - Southampton, United Kingdom - Pure Human Resources

Pure Human Resources

Verified Company

Southampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Office Assistant - Southampton

Ocean Village, Southampton

Salary:
£23k - £24.5k DOE

Full time, permanent

We are currently recruiting on behalf of our client, Foresters Friendly Society, a successful financial service company based in Southampton, Hampshire.

They are a Mutual society and therefore their profits are distributed to their members through policyholder bonuses rather than going to shareholders.

Foresters Friendly Society are a well-established organisation, delivering financial products for 185 years with over 70,000 members.

They are now looking for an
Office Assistant to join their growing and very busy team.

You will be providing high quality, efficient service to their new and existing members and brokers as well as dealing with the administration related to the new business, claims and premiums.

Office Assistant, your duties:

Managing claims and associated documentation in a professional and timely manner (notification documents, processing, calculations, maintenance of a group claim card index, accordance with Service Standard Agreement)
Collaborating with internal and external stakeholders (i.e., group brokers)
Ensuring any cheques or BACS payments raised are accurately calculated and checked
Monitoring and administering of premium breakdowns from Brokers
Advising Accounts of any BACS premiums, reconciliating against the claims card index and spreadsheets in relation to Court Ross
Making sure all procedures for claims are up to date when changes have been made
Assisting colleagues to undertake their own responsibilities and contributing to the training of new team members

Office Assistant, perfect applicant:

Minimum 5 GCSEs A-C or 94 including English & Maths
Understanding of Financial Services industry
Familiarity with mutual sector and friendly societies
Proficient user of Microsoft Office including Word and Excel
Excellent timemanagement and organisational skills
Ability to utilise database/CRM packages
Friendly, approachable and reliable
Financial Services industry qualifications i.e., CF/FP would be desirable

Office Assistant, the benefits:

Competitive salary and pension provision
25 days' annual leave plus Bank Holidays (rising to 27 days after 5 years and 29 days after 10 years) and the day off for your birthday
Holiday purchase scheme buy up to 3 extra days per annum
Group Life Assurance 4 times your salary
Bonus based on individual performance up to 5% of your salary each year
Staff discounts
Employee Assistance Programme free, confidential advice line
Onsite parking funded
Hybrid working is available where job role allows after completion of induction period; details to be discussed at the interview stage
Offers will be conditional upon preemployment checks, including financial checks, being completed to the Society's satisfaction._