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Regional Operations Manger - Leeds, United Kingdom - SBFM Ltd
Description
About The Role:
SBFM is one of the UK's leading and fastest growing soft FM service providers, offering a full range of professional cleaning services nationwide.
Due to our continued growth we have an exciting opportunity for a Regional Operations Manager to join our operations team London Region within our Corporate Division.
Hours of work & Salary:
- £40,000 - £45,000 p/a
- 40 hours per week
- Flexibility will be required on start and finish times to ensure business needs are met.
Your primary responsibilities will include:
- Implementation of the company strategy to allow us to reach our objectives.
- Review the financial forecasts and company targets.
- Leading, motivating and effectively managing your people to allow the Company strategies and your objectives to be implemented and delivered.
- Providing your people with clear job role and responsibilities, objectives and KPIs and regularly providing them with feedback on, and adequate reward for, their performance.
- Effectively managing poor performance, taking guidance from HR. This may include taking disciplinary action where appropriate, in line with Company procedures.
- Managing absence of direct reports in line with Company policies and procedures.
- Communications regularly with your Region on business objectives, team performance and other relevant issues.
- Ensuring that all direct and indirect reports are aware of their responsibilities in regards to the Health & Safety, Environmental, Sustainability and Quality policies.
- Winning sufficient new business to meet budget targets and ensure that all resource is fully utilised.
- Developing and maintaining strong relationships with clients, contract decision makers, staff and external bodies to aid business development and retention.
- Attending customer meetings as required.
- Developing the service offering in line with client requirements, responding to client concerns and implementing corrective / preventative action when required.
- Continually improving the gross profitability of your Region by implementing and maintaining effective estimating, project management and cost control process and procedures.
- Ensuring all projects meet / exceed financial targets, and putting plans in place to address any potential shortfalls.
- Escalating commercial issues to the Managing Directors where appropriate.
- Demonstrating within their sphere of control a proactive approach to compliance with legislative requirements and the standards achieved and maintained by the business.
- Ensuring organisational arrangements are suitable and sufficient and communicated throughout the areas of the business for which they have responsibility.
- Establishing in conjunction with health and safety manager a programme of training for all line managers and operatives to ensure that they have the skills, knowledge and experience for the roles and tasks for which they are given.
- Ensure that the allocated Projects/ Operations Director has the resources to meet legislative requirements and contractual obligations applicable to this project.
- Establish ongoing support and liaison with the health and safety team to ensure that the entire project team have the necessary support for preparing this Management Health and Safety Plan, planning the works and monitoring the project throughout the construction phase.
Experience and Qualifications:
- Experience in successfully managing a large team delivering high value turnover.
- Management of Health and Safety policy and standards.
- PC literate with a working knowledge of Microsoft office.
- CDM regulations knowledge.
- Commercial Awareness.
- Valid CSCS card.
- Experience of commercial management and reporting on WIP.
- IOSH Managing Safely qualification or 5 day Site Manager Safety Course, desirable.
- HNC Construction / Project Management or PRINCE 2 Qualification.
- Full driving licence.
Personal Attributes
- Effective managerial skills, including the ability to lead and motivate a team.
- Strategic thinker.
- Sound communication, presentation and interpersonal skills.
- Strong commercial acumen, decision making and organisational skills.
- Client focused and professional.
- Established relationship building skills.
- A selfmotivated person who is target driven and possesses the ability to work on their own initiative.
- Personal credibility.
Benefits:
- Company Vehicle
- Fuel Card
- Learning and development opportunities.
- Supportive working culture and future progression opportunities.
- Mobile, legal, bicycle, breakdown, and retail discounts.
- Eye test and glasses reimbursement.
- Bravo Benefits Platform
About Us:
Our Company is one of the UK's leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide.
