Service Advisor - Ringmer, United Kingdom - Colas

Colas

Verified Company

Ringmer, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites.

We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products.

We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential.

Purpose of the role:

We have an exciting opportunity for a Service Advisor to join the team based in Ringmer (
BN8 5NP). As a Service Advisor you will receive customers and process their requirements and ensure customer satisfaction. This role will involve the input of information on a computer database with accuracy and efficiency.

Main Responsibilities:

The Service Advisor will be required to assist with the programming and allocation of work for Colas Mechanical Services.

Your day to day will consist of:

Updating job cards on the computer database with repair and labour information, maintaining and monitoring a progress record of all job sheets, ensure that time sheets are correct and rendered promptly, liaising with workshop office on the progress of vehicles and ensure that completed vehicles owners are notified immediately and assisting the workshop supervisor in maintaining a continuous flow of work through the workshop.

You will also be involved with the production of reports from the database as and when required.

Liaising with third party customers and clients to ensure contact compliance and to ensure that all operations carried out within your area of responsibility are undertaken with full regard for the safety of visitors, other members of staff and yourself is essential in this role.

You will carry out other appropriate duties as assigned by the Contract Manager or team supervisor like visiting customers if required, telephone Sales if required and conducting customer surveys.

Package Description:

Here at Colas, we offer a great total compensation package, including:

A salary between £27,000 and £31,000 (dependent on experience)
Our Colas Pension Scheme has combined contributions of up to 10%
Life Assurance Scheme which is x4 basic salary
25 days annual leave per year + Public Holidays
Holiday Purchase & Selling Scheme
Hybrid Working Scheme (dependent on the role)
Opportunities to study towards a fully funded Professional Qualification
Ongoing personal / professional development
Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal

As a business, we hold three core values
Caring,
Sharing and
Daring.

We are committed to
Caring for our colleagues, promoting, equality and diversity, and maintaining a culture of fairness, transparency, and respect for all employees, clients, communities, suppliers, contractors, and other stakeholders.

We harness a productive environment where talents are being fully utilised and organisational goals are met,
Sharing our knowledge and expertise with colleagues to progress and expand on new ideas, promoting trust, responsibility, and solidarity.

Our culture is built on an innovative and pioneering mindset,
Daring to welcome new ideas and approaches.

We are driven to invest in our employees and encourage them to participate in innovation, moving forward and striving to provide sustainable infrastructure solutions.