Housing Advice and Prevention Officer - West Suffolk, United Kingdom - West Suffolk Council
Description
About the role:
A home is more than just a roof over someone's head - it's where individuals and families find their security, safety and stability.
the challenge to help people find a home and retain a home.
This is an exciting time to become part of a team that makes such a difference and transforms lives, working for an organisation that is at the forefront of innovative thinking in the public sector.
Responsibilties of a Housing Advice and Prevention Officer include:
- Interviewing members of the publish advising them of options available to them and prevent homelessness where possible.
- Liaise with and advise statutory and voluntary agencies on homelessness and a range of other housing issues.
- Manage a caseload of people who are currently experiencing a housing crisis
- Empower individuals and households to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options team.
- Delivery the Housing Needs Out of Hours Service on a rota basis as required.
- Maintain accurate written and computer records, reports and other monitoring information as required in connection with the various duties undertaken.
What you will need:
- Experience of working with the general public,
- Be a team player with welldeveloped communication and written skills,
- Be able to understand and implement housing law and policies,
- Knowledge of housing options and homelessness is essential,
- You must also be able to travel throughout the area,
Why work for us?
Our benefits include:
- generous pension scheme (LGPS) including life assurance (a payment of three times your annual salary)
- agile working (ability to work in the office and from home) with work being an activity we do, not a place we go
- access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services
- Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and spread the cost over your salary).
- Rail and bus staff discounts
- discounted membership at Abbeycroft Leisure centres
- a culture of learning inspiring staff to focus on continuous learning
- Modern office accommodation
For more information:
West Suffolk Council has been rated in the top 10 councils for climate action and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities.
The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2030.
More jobs from West Suffolk Council
-
Finance Business Partner
West Suffolk, United Kingdom - 1 week ago
-
Finance Team Leader
West Suffolk, United Kingdom - 1 week ago
-
Civil Enforcement Officer
West Suffolk, United Kingdom - 3 weeks ago
-
Box Office/tourist Information Service Assistant
West Suffolk, United Kingdom - 2 weeks ago
-
Senior Planning Policy Officer
West Suffolk, United Kingdom - 1 week ago
-
Families and Communities Officer
West Suffolk, United Kingdom - 3 weeks ago