Office Administrator - St Helens, United Kingdom - MPAAS

MPAAS

Verified Company

St Helens, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Office Debt Administrator
Based at MPAAS Head Office, Unit 2, Nassau Business Park, Haydock, WA11 9FW

Who are MPAAS?

MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier.

This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation.

In addition to this we also undertake revenue protection work for our energy suppliers. That's why we pride ourselves in delivering first class customer service to all of our consumers.

From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.

Summary of the role

As an Office Debt Administrator, you will facilitate effective collaboration between several departments to ensure processes are followed and run smoothly.

You will be based on-site, at our Haydock Head Office.

Your overarching key responsibilities

Day to day client, staff and customer interaction.
Completing vital warrant checking process to allow to field to deliver on accurate warrants.
Liaison with Locksmiths to ensure delivery of planned jobs go ahead.
Communicate with all departments to ensure deadlines are met.
Working closely with the Debt Scheduling team.
Identify trends and assess opportunities to improve processes.
Keeping real time spreadsheets updated and accurate.
Dealing with daytoday general office duties as they come in.

Where you will fit in the Company

This is a Debt back-office role that will operate across several departments according to business needs, you will report to the Debt Team Leader.

What we are ideally looking for in you

Good administrative skills
Ability to stay on top of spreadsheets with the use of Excel
Understanding of reporting
Ability to contact clients and customers (if required)
Good time management skills
Excellent teamworking skills

Other personal attributes that we would like you to have

Communication skills
IT literate
Experience working in an office environment

Working Hours
You will be required to work 37.5 hours per week, Monday - Friday. Please be aware, this role will require you to be office based full time.

You will be required to work the following shift patterns:

08:00 16:00
10:00 18:00
12:00 20:00

The Salary & Terms applicable for this role
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Basic Salary: £23,500

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Bonus:Company performance related bonus of up to 10%
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Holidays: 23 days + bank holidays

Plus 1 extra day per year worked for MPAAS, up to a maximum of 25

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Holiday Buy & Sell Scheme: You will have the opportunity to purchase up to 5 extra days holiday per year, or sell any unused holidays back to the business.
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Vitality Private Medical Healthcare: After 3 months service, you will have the opportunity to be enrolled into our Vitality Private Medical Care scheme.
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Life Assurance Cover

If the most unfortunate was to happen whilst you were an employee of MPAAS, a beneficiary of your choice will receive 2x your annual salary

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Pension: Standard Pension of 5% employee, 3% employer.

Please note anyone for this role must complete a DBS Check.

Thinking about applying?
We are an equal opportunities employer and believe in treating people with equal respect
- the business wouldn't succeed without you. That being said, if you need us to make any kind of adjustment to accommodate your needs, then let us know.

Job Types:
Full-time, Permanent

Pay:
£23,500.00 per year

Benefits: