Customer Service Administrator - Bracknell, United Kingdom - Reed Business Support
Description
Do you enjoy providing excellent customer service?Do you have administration experience?
My client located in Bracknell is looking for a Customer Service Administrator that is proactive and with a can do attitude.
If you are looking to join a global leader in commercial services and have customer service experience then this could be the role for you.
Summary of duties:
- Provide support and assistance to incoming issues.
- Problem solve through a process for clients.
- Reporting and escalating reoccurring issues.
- Working through processes to ensure all KPI's and SLA's are met.
- Log service requests.
- Monitoring and responding effectively to requests.
This position would suit an individual keen to develop their technical skills, enjoy providing first class customer service and someone with a positive attitude.
Please note this position is full time in the office.
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