24hrs Supervisor - Ashford, United Kingdom - McArthurGlen Designer Outlets

Tom O´Connor

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Tom O´Connor

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Description

Job Description

About The Role:


Our Supervisors are key players in delivering top-notch customer service and ensuring customers keep coming back for more. They are flexible, collaborative, and oversee store operations efficiently, contributing to enhancing the shopping experience and supporting commercial growth.


Connecting with customers, being a brand ambassador, and staying updated on the latest trends are crucial aspects of the role. Providing personalized style advice and driving sales are essential to achieving commercial goals and creating a memorable shopping experience.


Key Responsibilities and Performance Indicators (KPIs) include:

  • Greeting and assisting customers professionally to drive sales and promote premium products
  • Collaborating with the in-store team to align with the company's vision and maximize profitability
  • Maintaining a commercial mindset, handling transactions accurately, and ensuring smooth store operations
  • Supporting various tasks to promote the brand and enhance the shopping experience

About You:


As a Supervisor, full training and continuous support will be provided to help you excel in your role. You should be reliable, motivated, and possess excellent communication and customer service skills. Your focus on adding value and seizing commercial opportunities is key.


Additional Information

About Us:


Phase Eight, established in 1979, is a leading women's clothing brand known for its quality and design. We aim to dress women of all ages for all occasions in fashionable, versatile clothing. Our focus on flattering silhouettes and quality fabrics reflects our commitment to making women look and feel amazing.


TFG London Inclusion and Diversity Statement of Commitment:

TFG London and its brands strive to create an inclusive environment that values diversity and encourages unique perspectives and contributions within the business. We embrace differences, celebrate individuality, and promote an environment where everyone can thrive and be appreciated for their authentic selves.


Job Reference:
ASH01810

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