Customer Service Manager - Harefield, United Kingdom - Burton Bolton & Rose Recruitment Services Limited

Burton Bolton & Rose Recruitment Services Limited
Burton Bolton & Rose Recruitment Services Limited
Verified Company
Harefield, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Manager

Harefield, Middlesex

£42,500 + Free Parking


A driven Customer Service Manager is required to join a really successful local organisation, manage their customer service team and develop strong business relationships with major clients.


Some of your duties will include:

  • Overseeing the smooth running of the customer service function and managing a team of Customer Service Assistants
  • Allocating work on a daily basis, monitoring performance levels and providing support and training as needed
  • Dealing with a range of client requests and processing sales orders received onto the computer system
  • Managing existing client accounts and developing new business opportunities in the commercial sector
  • Liaising with clients extensively over the telephone and building successful long term business relationships
  • Raising client invoices, recording payments received on clients account and chasing overdue accounts
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