Contact Centre Operator - Lanarkshire, United Kingdom - A.S.A Recruitment Ltd

A.S.A Recruitment Ltd

Verified Company

Lanarkshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you have Customer Service Experience?

If you started in this role today you would be...

Ensure the accurate and complete recording of information
Pass enquiries / complaints made to the Contact Centre to the appropriate person / team for action, quickly and efficiently and in accordance with procedure
To assist in the management of databases and other records by recording, inputting and maintaining specific information relating to the duties of the Contact Centre

So, what are we looking for?

Excellent customer service skills
Experience with dealing with customers over the telephone essential
Excellent communication skills, strong customer focus and a good telephone manner

In return, we can offer you

The opportunity to land a cracking role within the public sector, opening thousands of doors for your career

YOU SEEK WE FIND