Office Administrator - Reading, United Kingdom - HRCentral Ltd

HRCentral Ltd

Verified Company

Reading, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Office Administrator

Hours:
Full time, 37.5 hours per week

Salary:
£28,000 - £30,000 per annum

Reporting to:
Associate Director

The role of Office Administrator will provide a high-quality level of support to Directors and colleagues.

You will be committed to the Company's success and continued growth, and pivotal in ensuring the office environment is well organised and arranged to support the productivity of the team.

In many cases you will be the first point of contact with clients, either on the telephone or in person, therefore you will be key in creating a positive impression of the company and echoing our aims and values.

You will also support clients and colleagues with onboarding and billing, accurately entering data into our internal systems and helping resolve queries when needed to support the effective and efficient completion of processes.

This is a full-time position which will require you to work from the office 5 days a week to ensure a consistent level of support is provided to the team.

Role responsibilities:

General administrative support:
Taking telephone calls, answering basic client queries, escalating to colleagues as necessary.
Organising incoming and outgoing post.
Assist the team with queries and completion of client admin.
Providing support to the management team, arranging client meetings and assisting with diary management.
Assisting with the organisation of events, makings bookings as requested by the management team, preparing documents and equipment.
Facilities management
Preparing the office for meetings, acting as the first point of contact for visitors and welcoming clients.
Maintaining the office condition and liaising with the landlord to escalate any property issues.
Maintaining appropriate levels of office supplies and organising orders.
Manage contract and price negotiations with office vendors, service providers and office lease.
Daytoday office organisation and maintenance, completing office housekeeping tasks such as disposing of confidential waste.
Client onboarding and support:
Providing general advice to clients on the onboarding process and what documentation is required to complete the process.
Administering the onboarding process via our onboarding system, entering data into the system to commence the process.
Assist with the calculation and agreement of the billing process with clients.
Act as a first point of contact for client queries, directing clients/queries to the relevant team member.
Internal finances and book keeping responsibilities:
Payment of invoices to suppliers.
Collecting VAT receipts, updating Xero with whether items have VAT on or not.
Some reconciliation of our internal accounting system.

Role requirements:

Experience working in an administrative position, ideally in a finance or accountancy setting.
Willing and eager to learn new skills, and keen to have a meaningful contribution to the company's growth and success.
Positive, cando attitude, helpful and flexible
Highly organised, with the ability to work under own initiative, manage competing demands and prioritise workload.
Attention to detail and strong customer service skills.
Excellent communication skills, both written and verbal.
Strong ICT skills, including Excel and systems/databases. Experience of accounting systems is desirable.
Knowledge of Xero or another similar finance package.
Strong mathematical skills and a love of numbers.