Temporary Accommodation Officer - London, United Kingdom - Omega Recruitment

Omega Recruitment

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Temporary Accommodation Housing Officer

The Main Purpose of the role:
To provide a high-quality, customer focussed and responsive Housing Management service for residents living in temporary accommodation.

Responsibilities:

Provide a comprehensive housing management service for temporary accommodation residents within guidelines, standards and timescales.
Identify and record details of vulnerable residents, ensure safeguarding concerns are acted upon, and signpost residents for support as required.
Attend Court hearings and also evictions, completing an inventory of goods, serving Tort Notices and arranging for removal and storage of goods when necessary.
Liaise with the Health and Safety Team, landlords, tenants and contractors, to ensure gas safety inspections and certificates are arranged in accordance with relevant legislation
Carry out inspections of properties and communal areas in a lone working capacity, identifying and reporting repairs or concerns.
Respond to correspondence and complaints, and provide drafts for member's enquiries in an effective manner and meet the standards of customer care expected by all Lewisham Homes staff.