Customer Services, German, Manchester - ABL Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Title:
GERMAN
admin support in Mancheste**r


Location:
Manchester (central )


Salary:
£23,000 + bonus, 25 days holiday (and additional 8 UK bank holidays) + other bens


Work style:
HYBRID Monday & Tuesday (2 days) are wfh. 3 days in the office


Hours:
Flexible 9-5.30am ( but you can start or leave earlier depending on work load)


Career Path:
There is a structured career path available and annual reviews


Sector Technology


Company:

This is a technology platform for the Automotive industry that ensures that suppliers of parts or services to clients such as BMW are compliant when it comes to Sustainability , ethical policies, antislavery and other Human Rights and environmental issues .

The team is a tight knit group who all work together to ensure that automotive suppliers are compliant with all their environmental and other legal obligations.

It's a nice role with a great team and is fully bilingual German/English .

  • This is a " document checking role" and is viewed as a key appointment : If suppliers fill in forms inaccurately they are deemed " noncompliant" & will automatically lose their hardwon supplier status to clients including BMW, VW and others. There are realworld impacts to this role._

Duties:

This primarily an administrative, proofreading and checking role. There is no direct client interaction (this is not a call centre) and the job role requires a very
_refined eye for detail_

  • Managing a portfolio of 30 SAQ's per day to be completed over 5 working days.
  • Sending out Supplier Assurance Questionnaires ( SAQ's ) to automotive suppliers across Germany. These can take from 10 minutes to 40 minutes for supplier to complete
  • Ensuing all the administration and documents around supplier validations are completed on time
  • Ensuring suppliers have received documents and understand them
  • Proofreading, checking and verifying that all documents are filled in correctly, and uploaded correctly onto the supplier platform.
  • Managing any documentation changes
  • Validating and signing off on the documents

REQUIREMENTS

  • German to native standard
  • A fine eye for detail

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