Sales Support Coordinator - Ipswich, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Ipswich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sales Support Coordinator

Ipswich, Suffolk

Full time, Permanent

Salary up to £23,000

I am currently recruiting for this fantastic opportunity to join a well-established business based in Ransoms as a Sales Support Coordinator.

This role is primarily focusing on delivering a high level of customer service to all customers, and the sales forceto ensure service levels are maintained at high standards.

This role would suit someone who has experience working within a customer service / sales environment and is comfortable with order processing.

What is the day-to-day of the role:

To process customer orders to the highest operational standards and within agreed service levels.
To manage the daytoday operational interface with logistics providers and through liaison with sales and marketing, ensuring efficient and effective communication.
To support all other business divisions by consistently trying to improve the customer service experience.
General administrative tasks and reporting of sales functions.
To manage the claims and credits process for customers.
To prepare, collate and issue pricing lists and trading terms for specific customer accounts.

Required skills and experience:

To succeed in this role, you will ideally need to have good IT literacy, and be able to efficiently manage your own time.

You will also need to have an excellent telephone manner and be able to juggle multiple tasks at once.

You will have excellent attentionto detail, and will be happy to work as part of a team or own your own accord.

Benefits: