Microsoft 365 Support Specialist - London, United Kingdom - Rail Delivery Group
Description
Closing date: 8 March 2023
Salary Scale:
£29,923 - £37,572
per annum
What is the purpose of this job?
What can I expect to do in this job?
- Support cloud-based solutions, including SharePoint, Teams and the PowerPlatform
- Work as part of a team to provide professional technical support to our internal customers.
- Build, configure and deploy Teams and SharePoint sites following guidelines, policies and procedures.
- Train new SharePoint and Teams site administrators/owners to manage user permissions correctly to best practice, including external guest users
- Diagnose and resolve user permission issues, primarily external guest user access to secure SharePoint sites
What experience, skills and knowledge do I need?
- Essential
- Behave in accordance with and in the spirit of the organisational values
- Desirable
- Certification in the development of Microsoft stack or similar technologies
- Operational experience supporting or developing solutions in SharePoint Online or PowerPlatform
- Working knowledge of HTML, CSS, Javascript, Powershell
- Working knowledge of SharePoint Administration
- Working knowledge of Azure Active Directory, specifically users and O365 groups
- Teamwork, Creative Thinking
- Ability to work collaboratively, sharing information and building supportive, responsive relationships with colleagues and stakeholder
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