Business Support Officer - Newcastle upon Tyne, United Kingdom - The Jeya Group Ltd

The Jeya Group Ltd
The Jeya Group Ltd
Verified Company
Newcastle upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for Business Support Officer that will provide a range of service specific business and administrative support services to make sure Directorate needs are met in line with the Cabinet's vision, priorities and values.


Main Duties:

  • To take part in identifying and embedding business process improvements.
  • To deal with enquiries, including technical queries about the service in line with our procedures and protocols.
  • To collate and prepare management information as needed.
  • To work with nominated officers responsible for maintenance, repairs and security of designated buildings, giving administrative support as needed.
  • To give confidential administrative and secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
  • To give interactive WP support to the allocated service using digital, audio or copy typing.
  • To contribute to skills transfer activities by the demonstration of duties to support business continuity and to continually improve our service.
  • To develop and maintain positive joint working relationships with relevant internal and external stakeholders.
  • To give a professional and courteous reception service as needed.
  • To account for, reconcile and make sure of the security of petty cash, stock and cash equivalents in line with our Financial Regulations.
  • To promote and implement our equal opportunities policies in all aspects of employment and service delivery.
  • Good verbal and written communication skills.
  • Good organization and time management skills.
  • Ability to work as part of a team and on own initiative.
  • Excellent Customer Service Skills, with the ability to resolve complex enquiries.
  • Experience of dealing with sensitive and confidential information.
  • Understand the need to identify and embed new business processes.
  • Ability to support meetings including production of minutes and/or action points
The following criteria will be further explored at the interview stage.

  • Communication skills
  • Approach to prioritising work to meet deadlines
  • Approach to Customer Service
  • Approach to working as part of a team
  • Live minute taking skills
  • Maintaining confidentiality
  • Approach to resolving complex enquiries
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We currently have a number of posts available which are both full time and part time. These posts offer a mixture or working from home (WFH) and in the office on a rota basis depending on the needs of the Service you are supporting._
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There is the possibility of these posts leading to longer term positions within Newcastle City Council_.


Job Types:
Full-time, Part-time, Temporary contract


Salary:
£11.18 per hour
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