Workshop Controller - Witham, United Kingdom - Jobspot Limited

Jobspot Limited

Verified Company

Witham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary Details:
Competitive salary, plus excellent benefits

Job Type: 45.5 hours per week, Monday - Friday 08:00 - 17:00 and alternate Saturday 06:00 - 12:00, Full-time, Permanent

Reporting to:
Depot Manager

Overview

The Workshop Controller is responsible for the smooth running of the Workshop. Overseeing the Technician team, ensuring key performance indicators are achieved, whilst maintaining positive relationships with our customers.

essential duties and job responsibilities

Manage the workshop operation, ensuring there is a efficient flow of authorised work, and relevant internal / customer documentation is completed in a timely manner

At all times strive to exceed depot key performance indicators

Lead and motivate staff

Build and develop customer relationships through the provision of excellent customer service

Liaise with parts department to ensure planned work is fully catered for

Ensure Health & Safety regulations and safe working practices are adhered to

Ensure appropriate clocking's are made and all job cards and service sheets are completed in a timely manner

Maintain a high standard of cleanliness and tidiness

Organise workloads and communicate with your team

Monitor and improve technician efficiency

Maximise technician utilisation, via liaison with service reception to ensure correct work loading

Participate in and promote all Scania GB / TruckEast initiatives

CANDIDATE REQUIREMENTS
Technical Qualification (City & Guilds or NVQ Qualified Technician) or proven experience repairing & maintaining vehicles

Current driving licence

Autoline 8.35 use

Supervisory or management experience

LGV/HGV licence

Ability to work within a team

Excellent organisation and analytical skills

Ability to work within guidelines and to deadlines

Solution driven approach

Excellent written and oral communication skills

Excellent customer service skills

Detail orientated

High level of computer literacy

Ability to work under pressure

Possess excellent accuracy and numeracy skills

Awareness and understanding of Health and Safety requirements

General knowledge of the industry

Management of personnel preferred

Computer literate

employee benefits

Bonus scheme

Optional private health insurance

Enhanced overtime rates

Free tea and coffee

Free parking

Additional employer pension contributions

Structured Scania training programme

22 days holiday per year plus Bank holidays, increasing with length of service

All required PPE equipment provided