Night Maternity Receptionist - Plymouth, United Kingdom - University Hospitals Plymouth NHS Trust

University Hospitals Plymouth NHS Trust
University Hospitals Plymouth NHS Trust
Verified Company
Plymouth, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Take part in the Maternity Reception rota to cover 24/7 Answer the Message Handling Telephone and refer calls to the relevant member of staff as appropriate.

When responding to these calls, be able to use own initiative and make appropriate decisions.

Provide administration and reception duties (booking appointments for clinic, classes, tours, inductions and operations) Answer telephone queries from G.P.s, patients and visitors Receive and deal with confidential telephone enquiries Receive and distribute mail accordingly Prepare hospital notes for outpatient clinics and preparing inpatient notes.

Perform clerical duties as required, e.g.

filing notes/reports Registering new patients (including new borns) on to iPMS, ensuring double registration does not occur. Booking clinics (when required) and inputting other clinical data as required Relaying COVID pre op information to patients Tracing and ordering patients notes using iPMS Provide a point of contact as stated within the Trusts major incident plan Record patients clinic outcomes Admit, transfer and discharge patients using iPMS Keeping SALUS up to date with patients and ward information Administer lone working policy for childrens community nursing team during out of office hours Maintain the midwifery bank as instructed In line with Trust procedures able to use initiative and contact appropriate department for urgent situations eg, call cardiac arrest team/call security Required to cover colleagues during times of absence Ensure patients and visitors to the Maternity Unit are greeted in a professional manner Follow procedure for requesting transport To assist line manager in training other members of staff, as requested and cover opposing areas if needed
More jobs from University Hospitals Plymouth NHS Trust
See all jobs of University Hospitals Plymouth NHS Trust