Administrator - Band 3 - Gloucester, United Kingdom - Gloucestershire Health and Care NHS Foundation Trust

Gloucestershire Health and Care NHS Foundation Trust

Verified Company

Gloucester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will work closely with the other Band 3 administrator and Business Support Supervisor to ensure the administration functions within the Podiatry department are delivered.

This will require efficient administrative, communication and interpersonal skills.

Applicants should evidence an ability to remain calm under pressure along with an willingness to undertake and learn new tasks.

A range of communication skills, verbal and written, are essential for this role as is the ability to manage your own workload and work to deadlines.

Applications should evidence ability to work effectively without supervision.

Main duties include but not limited to:

To support the Business Support Supervisor in undertaking appraisals and staff 1:1s, supporting return to work interviews following sickness absences and annual leave.
To complete weekly rota's and coordinate the day to day running of administrative duties within the Podiatry Clinics, ensuring adequate cover is available in times of sickness or annual leave.
To supervise the Admin team on a daytoday basis within Trust Policies and Procedures.
To assist the Business Support Supervisor in developing administration service policies and protocols, implement changes to administrative working practices and procedures to ensure harmonisation of practice as directed by the senior management team.
Use judgement to identify and resolve issues within the team and, where necessary, to escalate to the Business Support Supervisor.
To regularly review administrative processes and protocols within the team and ensure these are continuously improved to ensure delivery of a highquality service and disseminated to the team in a timely manner.
To be responsible for the administration of the departments annual leave and any other absences/overtime/bank shifts etc. that need to be entered onto Allocate. To maintain accurate annual leave records for the department and regularly review processes around this
Assuming other such additional duties that may be requested and that are consistent with the grade of the post.

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it.

This is the same approach we take for our employees.

We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards.

The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy.

The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.

Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people's skills and experience to deliver the best possible patient care.

So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Closing date: 2nd July 2023

Interview date: 13th July 2023