Security Team Leader - Gateshead, United Kingdom - Savills Management Resources
Description
Purpose of the Role
The role of the Security Team Leader is to ensure the effective day to day deployment and leadership of a large security team.
- Meeting centre objectives in keeping the centre Safe and Secure.
- Maintaining operational standards and providing excellent customer service.
- Effective supervision of incidents and technical aspects of the role.
Key Responsibilities
- Ensure the overall effectiveness and efficiency of security / customer service delivery.
- Supporting the Security Duty Manager in achieving the aims and objectives of the Centre's security department.
- Ensure Security Officers are performing their duties to a high standard.
- Provide Performance, Development and Review of officers on your team
- Provide train
- In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence (and where necessary a Public Space Surveillance Licence)
- Report significant security incidents, secure and preserve evidence to ensure a successful investigation / identifying good practice and or areas for improvement
- Support Centre Management developing relationships with retailers and their security providers.
- Ensure all aspects of health and safety checks are followed and breaches reported.
- Support the evacuation of the Centre in an emergency in accordance with the Centre's evacuation plan
- Support the implementation of centre event planning.
- Carry out briefings with officers promoting Counter Terrorism Objectives.
- Report any security weakness, breaches on site immediately.
- Promote operational working relationship between the security team and the local Police.
Skills, Knowledge and Experience
Essential
- Ability to demonstrate provision of security services at supervisory level, in a busy environment, visited by members of the public.
- In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence (and where necessary a Public Space Surveillance Licence)
- Effective people management skills & good team building skills.
- Selfmotivated, able to work on own initiative and deal with demanding situations
- A comprehensive knowledge and understanding of legislative health & safety requirements.
- Ability to demonstrate and lead a team to deliver excellent levels of customer service.
- Honest and reliable work ethic.
- Enthusiasm and understanding of the importance of onsite training for emergency procedures.
- Excellent organisational, interpersonal and communication skills.
- Willingness to work patterns and work weekends / evenings as and when required.
- Willingness to undertake additional training and career development.
- Smart and well presented, providing an excellent example of leadership.
- Accurate record keeping with good attention to detail.
- Operational experience within a retail environment.
- Experience of direct liaison with Police, Fire and Government Enforcement office.
Benefits:
- Employee annual discretionary bonus scheme
- Uniform provided
- Company funded SIA licence renewal / Upskill / First Aid
- Company pension scheme
- Onsite parking
Working Hours
40hrs per week - shift work, days / lates
Please see our Benefits Booklet for more information.
LI-DNS
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