Call Centre Representative - Liverpool, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Answer incoming calls professionally and provide information about products and services
  • Perform data entry to update customer records accurately
  • Utilize phone etiquette to ensure quality customer service
  • Analyze customer needs and recommend products or services
  • Upsell products or services to increase revenue
  • Handle customer inquiries and resolve issues promptly

Experience:


  • Previous experience in a call center or customer service role is preferred
  • Ability to analyze information and make informed decisions
  • Strong data entry skills with attention to detail
  • Multilingual capabilities are a plus for communicating with diverse customers

Job Types:
Full-time, Permanent


Pay:
From £25,098.69 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 20/05/2024
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