HR Advisor - Telford, United Kingdom - Quality Care Services

Tom O´Connor

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Tom O´Connor

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Description

Reference:

007/04/23


Location:

Telford


Salary:

£35k per Annum


Job type:

Permanent


CCH - HO:


Telford:


HR Advisor

Salary:

£35,000 per annum

Hybrid role (3 days based at Telford Office, and 2 days home based working)


Location:

Telford


Working
Hours:
Monday

  • Friday, 9am5pm


City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK.

As an industry leader, we're bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.


This HR Advisor role is within the Complex Care division of City & County and needs to come armed with strong case management advice to line managers, supporting them through complex people matters with a focus on gaining the best outcomes for both the business and the individual.

This role reports into the HRBP for Complex Care.


Owing to the nature of our business we acquire a large number of contracts and staff into our workforce from other employers, hence applicants with considerable experience of large and often complex TUPE transfers would be welcomed.


You will be working as part of a large HR team and will be confident in your approach to make decisions and support managers to make sometimes, difficult people decisions.

What will your typical duties be?

  • Manage a personal portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales.
  • Provide expert advice with mindfulness to the organisations polices, legislation and best practice, offering a businessfocused resolution to complex HR cases.
  • Work with senior manager's teams to ensure cases are managed effectively, that organisational lessons are learnt and insight shared.
  • Manage own workload, delivering highquality, professional and compliant service
  • Monitor and provide advice to managers on absence management.
  • Seek to raise people's management capability through coaching and the delivery of training to line managers on a range of HR related topics.
  • Keep uptodate with current issues and matters in the organisation related to HR department and interpret and advise on employment legislation.
  • Support the HRBP to develop, monitor and review policies in line with current legislation and best practice on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management, including staff handbooks. Liaise with legal team where appropriate.
  • Provide support to managers regarding staff performance review programs to ensure effectiveness, fairness and compliance with policy and legislation.
  • Maintain accurate, complete and up to date employee records regarding employee relations issues.
  • Support line managers with the transfers of employment under TUPE regulations, including requesting and reviewing due diligence information, attendance at consultation meeting, preparation of letters to employees relating to the transfers
  • Minimum of 3 years HR Advisor experience in a fast paced organisation
  • Experience of working in a multisite organisation
  • CIPD part qualified or related qualification (support available to help continue your qualifications)
  • Strong influencer and ability to work with all levels of stakeholders
  • Good organisational and communication skills at all times
  • Experience of complex TUPE transfers and ability to give advice and guidance
  • Up to date knowledge of employment law
  • The ability to prioritise effectively, solve problems and remain calm and professional under pressure
  • The ability to work independently on caseload
  • High level of accuracy and attention to detail, ability to write detailed reports
  • Proficient with Microsoft Office including intermediate/advanced level within Excel with the ability to use formulas and pivot tables
  • Able to communicate effectively at all levels of the business
  • This is an ideal opportunity to join a very successful company that is growing rapidly and going from strength to strength.
Any travel required to our sites/branches is paid at 28p per mile


We will offer you:

  • 25 Days Holiday plus bank holidays
  • Occupational Maternity Pay & Adoption Pay


  • Occupational Paternity Pay

  • Death in Service Payment
  • Occupational Sick Pay


  • Enhanced Pension Benefits

  • Access to Employee Assistance Programme
  • Lifeworks Reward Scheme
This is a full time permanent position.

You will be working with a fantastic company who promote within and encourage their staff to reach their full potential.

Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development.

City & County Healthcar

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